Refunds are processed as soon as we receive the returned merchandise back at our warehouse. Depending on your bank, funds can be expected to post to your account two to three days from that point.
Please note that we do not process exchanges for orders done online. To exchange, please purchase the item you would like as normal, and initiate a return/refund for the one no longer needed.
If you need help ordering another size, don't hesitate to contact us: firstname.lastname@example.org